Consumer Directed Care: Peer Education Program

What is Consumer Directed Care (CDC)?

Aged Care Reform has changed the way home care is delivered in Australia giving older people more choice and control over the services they receive and how they are delivered.

With CDC the funds the government has allocated for home care packages, together with the older persons co-contribution,  are set aside in a budget for the consumer.  Its purpose is to help older people (consumers) stay at home for as long as possible, and provided that it meets legal and safety requirements, they get to make the decisions about how the funds are spent.  The home care service provider holds these funds on the consumers’ behalf and works with the consumer to coordinate the services they want.

What is a Home Care Package (HCP)?

The Australian government has created the Home Care Packages Programme to help older people to live at home for as long as possible. ‘Home care’ is a type of aged care service that has been created under the Aged Care Act 1997 (as amended 2013). Previously, home care was known as ‘community care’, or sometimes ‘Community Aged Care Package (CACP)’ or ‘Extended Aged Care at Home Package (EACH)’.  If an older person wants to stay in their own home as they get older, but need some help with things like cleaning and preparing meals, or with transport so they can go shopping or attend appointments, a Home Care Package may help them manage independently in their own home.

What is the difference between Home Support and Home Care Packages?

Home Support provides basic support services to assist people to remain living at home. These were formerly known as Home and Community Care (HACC) services, and are now known as the Commonwealth Home Support Programme (CHSP).  Home Care Packages are different from Home Support in that they provide a co-ordinated package of services with the assistance of an advisor or case manager.

What services are included in a Home Care Package?

The most common types of supports are:

  • assistance with bathing, dressing, mobility, preparing meals,
  • continence management,
  • cleaning, laundry services,
  • gardening, home maintenance,
  • transport to attend medical appointments or social activities,
  • nursing, allied health and therapy services.

The consumer may not not need to receive all these supports or there may be other things they may want assistance with. The consumer and their provider will work together to determine what their preferences and needs are.

Book a FREE Consumer Directed Care Information Session

COTA Australia invites Service Providers to host a free CDC Peer Education session for your Home Care Package consumers and carers. Peer-to-peer education is a highly successful model of information delivery. Our skilled Peer Educators are older community volunteers from a range of professional and semi-professional backgrounds, who have undergone training developed by COTA and Home Care Today.

Key topics of the CDC session include:

  • Basic review of the Aged Care reforms
  • Aligning the principles of CDC with the objectives of Home Care Packages – what does this mean for consumers on a practical level?
  • Ways that consumers can work cooperatively with providers to identify and obtain the support and services they need
  • Strategies and places to get further information

People who come along to the sessions consistently tell us that they appreciate learning from someone they consider as a peer and benefit from the discussion with others in similar circumstances to themselves. For this reason, we respectfully request that the sessions are not open to staff.

We hope you will support this unique opportunity for consumers to learn from a peer about choice, flexibility and control in Home Care Packages.

Please contact Stan Bordeaux on (03) 6231 3265 or complete the following form to book a free CDC Peer Education Session.

  • Enter the date you would like the session. Allow at least one month notice.